About Us

More than ever, businesses rely on their networks as a fundamental and essential part of their day to day running. The speed and relentlessness of a network means we increasingly rely on the supply and availability of fast accurate information and efficient communication between colleagues and the outside world. EC Computers prides itself on being able to provide its expertise and dependability to help our customers reap the benefits of the ever evolving technologies that the industry has to offer. We also still offer straight forward PC Repairs

Client for 22 years:  "EC have provided us with a consistently high standard of ICT support and advice over many years.
They have always demonstrated a flexible, customer-focussed and generally helpful approach across the whole range
of support needs, from routine enquiries to major incidents requiring urgent hardware repairs" 
ICT Manager Learning Partnership West

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IT Total Support - EC Computers is an IT services company providing IT & Computer Support, Office Equipment, Telecoms and Business solutions. If you run or manage a small office, school, agency or large company, it is likely we are already supporting a similar organization to yours.

System Integrity - From simple PC Repair and Computer Support through to Server and Network Support, Managed IT Support and Phone System installations - EC Computers can assist. Whatever challenges your infrastructure presents you with you can be secure in the knowledge that EC Computers will solve them - on time and at the right price.

Experience
EC Computers has a wealth of experience (established in 1988) and resources. We work along side you seamlessly integrating your infrastructure giving you the opportunity to gain competitive advantage by increasing flexibility and speed of response thus maximising the value you deliver to your customers.

UK and European Support
EC Computers remain dedicated and focused in supporting clients like you by providing expert computer support predominately in Bristol, Gloucester, Somerset and South Wales. Through our remote Network Support we can assist your offices throughout the UK and Europe; currently we support  clients PC's and Servers in Ireland, Spain, France and Poland.

Established in 1988, EC Computers Ltd provide Computer and Network Support Solutions through out the South of England and South Wales. From our base in Stone, Gloucestershire (10 miles north of Bristol), we are conveniently situated to serve M4 & M5 Corridor clients including Bristol, Gloucester, Cheltenham, Bath, Swindon, Taunton, Cardiff and Newport.

Computer Support in Plain English - No "Techno-Babble"

Our hours are: Monday to Friday - 8.30am – 5.30pm.
We can provide our services during weekends but only by prior arrangement.

More detailed:

Founded by experienced engineers in 1988, EC Computers Ltd has grown into a total support company. We now provide PC & Network Support service and sales to a broad range of clients in both the public and private sectors. Areas covered include Gloucester, Bristol, Bath, Cardiff, Newport, Cheltenham, Taunton and Weston-Super-Mare.

We pride ourselves in being more than just another computer company. We are an honest company and give excellent service with quick response times for all computer emergencies especially when a business is unable to operate due to a problem with their computer systems.

We deliver IT support to Small and Medium size businesses, from companies and individuals with just one or two PCs right through to those with multiple File Servers and dozens of PCs. No Customer is ever too small or too big to benefit from the knowledge of our experienced engineers. We work in partnership with both clients and suppliers and our good business practices have ensured that a large percentage of our growth has come from referrals.

Brief Outline of our extrensive sevices:

Contracts - We offer flexible on-site support contracts tailored to your needs. All labour, replacement parts and travel expenses are covered and when combined with guaranteed response times, unlimited call-outs and known costs, contracts provide peace of mind for the serious computer user. A range of ad-hoc field and workshop repair services are also available.These have expected turnaround times to match the  severity of any problem. A low-cost "Collect, Repair & Return" service compliments our workshop repair services.

Network Support - We provide the total network support solution. Including design, supply and installation with full after sales support. As Microsoft authorised resellers we provide the solution that's right for you, including company wide email and Internet access..

Installations - Users now expect more from their equipment, quickly become reliant on global email, faxing and the Internet. As IT infrastructures become ever more complex, design and professional installation has become crucial. But existing installations need support too. Use an IT support visit when you have unresolved network and email problems or when users demand extra features or greater speed.

Support Agreements - The ultimate support service for mission critical equipment. With guaranteed response times, known costs and loan options, peace of mind soon becomes part of the service. Individual quotations ensure agreements are tailored to provide the exact level of support required.

Hardware - When selecting new equipment you need impartial advice. As an private, independent company we give you that. We supply equipment from all leading manufacturers including HP, Compaq, Toshiba, CISCO, APC and Microsoft. In addition to these we also market our own EC computer systems. These range from simple workstations through to powerful RAID servers. Our bespoke build service is on-hand to tailor and configure systems to your exact requirements prior to delivery and installation.

Consultancy - We design, install and support networks with Email and Internet options. Additionally, we supply all manner of peripherals including monitors, printers, scanners, cameras, multimedia and other general upgrades. We also supply original branded spares, media and consumables at competitive prices often with next or even same day delivery.

Workshop Repairs - Low-cost combined with an expected turnaround  time of 2 to 3 days makes this the ideal repair service for non-critical equipment. Repairs are processed on a first-in, first-out basis with an optional low-cost local "Collect, Repair & Return" service available to minimize inconvenience. For remote users we arrange courier collection of faulty equipment. This service is ideally suited to larger companies (wherever they are based) who operate multiple VDUs and printers.

Onsite Repairs  - Engineers come to you. Use this repair service when removing the
equipment to our workshop would be either inconvenient or impractical. Ideal for server failures and general network faults this service is also suitable for the repair and routine maintenance of large heavily used printers. An eight working hour response can be expected but priority is always given to clients with support agreements or IT Credits.

EC wireless networking solutions for small businesses.

    * Site Surveys and Network Design
    * Installation & Integration
    * Configuration of WiFi Security and VPN's
    * Support & Management
    * WiFi Equipment Supply

Wireless networking is now an important part of the business network, delivering instant access to the Local Area Network and the Internet. WiFi networks provide a cost-effective alternative to physical Ethernet points and expensive structured cabling installations. Wireless networks provide numerous advantages over wired networks:

Connect to your network anywhere in the building without wires
Simple connectivity for mobile workers
Easier connectivity for visitors in hotels and conference centres
Connect nearby buildings without digging trenches for fibre

 EC Communication - Our key goal is to ensure that technology delivers real and lasting benefits to your business.

EC and our Communication Partners expertise covers a range of technologies including:

Call Saver
Carrier pre-select and 'least cost routing' allow you to keep your BT line and pay separately for your phone calls - at significantly less than BT would charge. GUARANTEED!

Either let BT continue to bill you for your line charges and pay EC for your calls, or we add your line charges to your bill at 10% less than BT charge. Once you agree to save money, confirm your wishes and we initiate this service. BT remain responsible for maintaining your lines and the quality of service at all times.

These saving are available to all organisations, large and small, and are compatible with all line types (analogue, ISDN) and PABX installations.

Consultancy
At EC we recognise the need to ensure that you always remain in the driving seat and are master of the technology.

Voice
Deliver and supporting an open communications platform tailored to your business needs.

Data Solutions
An integrated approach is often sought but rarely found - until now. Let EC show you how.

Call and Contact Centre Solutions
In the global marketplace for call and contact centre provision, companies who can demonstrate and deliver true multimedia and e-commerce functionality in addition to voice will gain the upper hand.

Converged Solutions
Convergence brings together voice and data communications including e-mail, fax and Internet based information into a single system delivered through one cable.

Structured Cabling
EC:Partners has a long and successful track record in providing structured cabling solutions.

Software Applications
CRM and Integrated Messaging are just part of the applications EC can bring to your business.

Like to know more?
Contact Us now to find out how we can help you.