Software Support

Since 1988 we have helped countless organisations with their IT requirements. From the supply of everyday consumables through to the support of multi-server network installations, businesses have come to depend on us

Support forms the core of our business and we will be providing a friendly and efficient service through our well trained staff. We employ engineers from all over the area who are ready to respond immediately should a site visit be required. What we do is very complex, but it is also very simple, we give peace of mind.

EC Computers offers on-site support throughout Bristol, Gloucestershire, Wiltshire. Somerset and South Wales by our own engineers, while Nationeide cover is currently managed through selected service partners. Additionally, through secure VPN software our helpdesk technicians can also dial into customer networks to diagnose and resolve any possible problems quickly and efficiently over the Internet from our workshop.

Network Support
We provide the total network support solution. Including design, supply and installation with full after sales support. As Novell and Microsoft authorised resellers we provide the solution that's right for you, including company wide email and Internet access.

Installation and IT Support
Users now expect more from their equipment, quickly become reliant on global email, faxing and the Internet. As IT infrastructures become ever more complex, design and professional installation has become crucial. But existing installations need support too. Use an IT support visit when you have unresolved network and email problems or when users demand extra features or greater speed.

Support Agreements
The ultimate support service for mission critical equipment. With guaranteed response times, known costs and loan options, peace of mind soon becomes part of the service. Individual quotations ensure agreements are tailored to provide the exact level of support required.